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Re: Statistics zeroing after manual DB update

Hi Matt, did you have any luck with the issue? We're still missing a lot of records for our customers and would like to somehow get them back. Thanks, Michal

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[2.0.3] Update error: templates_c

After the upgrade,the first page of the statistics, get this error. I tried to delete all the folders in the directory "\tmp\templates_c", but I have not solved. There is an error. Please report the...

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[1.11.1] archive.sh stopped working on big websites

Hi, On big websites there is no month and year data other than that everything is fine. I've deleted archive table and run archive again with the same result. This is how it looks: ... <result...

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Problem IP Uruguay

Hi, There is problem with the IP of Uruguay , interprets piwik ip 186, 190 and 200 as a country Spain . Here is a list of IP range Uruguay extracted from http://www.find-ip-address.org/ip-country/...

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Re: [1.11.1] archive.sh stopped working on big websites

Turning on browser archiving (in General Settings) and going to particular website solved the problem. But the archive problem still exists, I have more than a few websites :)

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Re: Problem IP Uruguay

Fabian which geoip module(and via which report) are you using that is giving you the wrong results?

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Re: Nothing works after update

What would happen if i delete my piwik files and reinstall it? Can i use my existing database if i keep the config-file?

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Email Reports are no longer working in Piwik 2.x

Hi there, In Piwik 1.x a weekly email reports were send out to the recipient address which was really great. In Piwik 2.0.3 we no longer receive any email reports. I am able to „Send Report now“. We...

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Re: Fatal error: Call to undefined method setUpSafeMode on oneclick update to...

I followed these instructions and overwrote the previous install. # go into the the directory that contains your existing "piwik/" installation $ wget http://builds.piwik.org/latest.zip # download...

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Re: Piwik 2.0.2. does not recognize cities

We have the same problem the geoip is not working (apache 2.2 / php 5.5)

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Re: Piwik 2.0.2. does not recognize cities

can you check that the geo archive Dat is uncompressed?

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Re: No data for December 2013

see: [piwik.org]

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Re: Piwik 2.0.2. does not recognize cities

Hi, yes we have unpack the file and rename to GeoIPCity.dat and move to /misc

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Re: error with high traffic site and 2.0

Still got this error in Piwik 2.0.3 PHP 5.4.24-1 timeout value 3600 INFO [2014-01-14 20:08:50] [91fe0] ERROR: Got invalid response from API request:...

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Re: Email Reports are no longer working in Piwik 2.x

Quotelesjokolat what php version are you running now? I am running PHP 5.4.23

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Piwik not tracking all pages correctly (2.0.2)

Hello, everyone. I'm new here, so I would like to thank first of all everyone who created Piwik, which I'm using on a lot of my websites. It's a very neat tool, but unfortunately I've ran into an...

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Re: Statistics zeroing after manual DB update

Hi, I have quite a similar problem, I share it here because possibly it adds additional info... Everything worked correcly for me with 2.0.2., then I defined custom variables. first they worked...

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Re: Statistics zeroing after manual DB update

Hi Venetreg, Matt from Piwik agreed to take a look at this issue. I'm compiling a test case for him as we speak...so I hope he'll tell us what is going on. M

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Re: Fatal error: Call to undefined method setUpSafeMode on oneclick update to...

I think it must have been some kind of file copying problem. I've reinstalled from latest.zip to a new folder and it's working fine. Thanks for your help.

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Re: Piwik 2.0.2. does not recognize cities

Bonjour, Same problem, Piwik 2.0.2. does not recognize cities. PHP 5.4, SQL 5.5, Apache 2.2.22 (Debian) System verification : "No problem with your Piwik installation : Geolocalisation : OK" Thank you

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