Hi,
I have quite a similar problem, I share it here because possibly it adds additional info...
Everything worked correcly for me with 2.0.2., then I defined custom variables.
first they worked correctly but days later I found 5+ times that custom variable stats were shown wrongly:
under Custom Variable 1 eg. CV2's value's stats were shown, under CV2 the values of CV3, etc.
And finally from 10th Jan. around midday my widget report data is not refreshed!
( That day was first time website had more than 10k visits / day )
I see that I got the Visitors in Real-time data, but I got 0 values on all graphs and I got error message in widgets: "There is no data for this report. "
I tried the modifications suggested:
- in General settings I increased report creation period from default 10 sec to 3600 sec and set up a cron job via CPanel for report processing
- in Privacy I checked whether I should delete visitor logs or old reports. It showed it's not necessary.
I still got the error, realtime visitor data shown correctly but reports show zeros.
Upgrade to 2.0.3 didn't solve the problem.
Thanks,
A
I have quite a similar problem, I share it here because possibly it adds additional info...
Everything worked correcly for me with 2.0.2., then I defined custom variables.
first they worked correctly but days later I found 5+ times that custom variable stats were shown wrongly:
under Custom Variable 1 eg. CV2's value's stats were shown, under CV2 the values of CV3, etc.
And finally from 10th Jan. around midday my widget report data is not refreshed!
( That day was first time website had more than 10k visits / day )
I see that I got the Visitors in Real-time data, but I got 0 values on all graphs and I got error message in widgets: "There is no data for this report. "
I tried the modifications suggested:
- in General settings I increased report creation period from default 10 sec to 3600 sec and set up a cron job via CPanel for report processing
- in Privacy I checked whether I should delete visitor logs or old reports. It showed it's not necessary.
I still got the error, realtime visitor data shown correctly but reports show zeros.
Upgrade to 2.0.3 didn't solve the problem.
Thanks,
A