Since we have upgraded to v2 our visits and goals/visitors reports have not been reporting correctly. The dashboard on a particular website will show the correct information on the graph but record the wrong visitor numbers etc under visitors/goals the report shows the incorrect number of visitors etc.
We are running a archive cron job which appears to be the cause of this, we have turned it off and deleted the piwik_archive_blob_2014_01 and piwik_archive_numeric_2014_01 tables. And then get the tables recreated by turning off the cron job and allowing piwik to trigger the archiving through the report option.
When this is done our dashboard and visitor number etc return correct, but as soon as the cron job is restarted it appears to corrupt the data again and we go back to misreporting the data.
Any suggestions pls, running through the browser to force the archive is very slow.
Secondly we are on shared hosting with webhostinghub which has as default PHP version > 5.3.2. We are able to change that via the .htaccess file, which we have done. Now reporting that we are using PHP Version 5.5.7. However piwik is still recording that we are using 5.3.2.
Is it not able to see the updated version being controlled through the .htaccess file? We have run a phpcheck file on the folder where piwik is stored and it is reporting back as 5.5.7 but not piwik.
Comments pls
We are running a archive cron job which appears to be the cause of this, we have turned it off and deleted the piwik_archive_blob_2014_01 and piwik_archive_numeric_2014_01 tables. And then get the tables recreated by turning off the cron job and allowing piwik to trigger the archiving through the report option.
When this is done our dashboard and visitor number etc return correct, but as soon as the cron job is restarted it appears to corrupt the data again and we go back to misreporting the data.
Any suggestions pls, running through the browser to force the archive is very slow.
Secondly we are on shared hosting with webhostinghub which has as default PHP version > 5.3.2. We are able to change that via the .htaccess file, which we have done. Now reporting that we are using PHP Version 5.5.7. However piwik is still recording that we are using 5.3.2.
Is it not able to see the updated version being controlled through the .htaccess file? We have run a phpcheck file on the folder where piwik is stored and it is reporting back as 5.5.7 but not piwik.
Comments pls