Hmm getting closer I think...
- I am using the Magento Piwik plugin
- I have full page caching enabled
- Could the cache include the piwik add to cart action and therefore show it to multiple visits?
- We had it with a very niche product, an old maroccan camel bag. Not popular at all. This one suddenly appeared in multiple visits.
When someone adds a product to its basket, they are sent to the checkout page directly. However, with the false adds, these people do not visit the checkout page, thus making it not logic they have an abandoned cart.
- I am using the Magento Piwik plugin
- I have full page caching enabled
- Could the cache include the piwik add to cart action and therefore show it to multiple visits?
- We had it with a very niche product, an old maroccan camel bag. Not popular at all. This one suddenly appeared in multiple visits.
When someone adds a product to its basket, they are sent to the checkout page directly. However, with the false adds, these people do not visit the checkout page, thus making it not logic they have an abandoned cart.